Return and Special Order Policy

All returned merchandise must be accompanied with the cash register receipt for the merchandise. The merchandise, instructions, original tags and packaging need to be in new and resealable condition and returned within 30 days. All items purchased by a check require a 15-day waiting period before the return can be authorized. All returned merchandise purchased on a credit card will be credited to the original credit card account only. All returned merchandise purchased on a gift card will be credited to a gift card. All warranty/service claims will be processed according to the manufactures’ policies. Special orders may assessed a 20% restocking fee in the event you mis-ordered, cancel, or do not pick up the items within 30 days of being contacted.